Refund policy
Night Wink™ 60-Day Money-Back Guarantee & Return Policy
At Night Wink, we want you to ride with confidence using the Night Wink™ - Spider Laser Bike Light. Your satisfaction matters to us, and we're here to help if something isn't right with your order.
Returns:
We offer a 60-Day Money-Back Guarantee, which means you have 60 days after receiving your item to request a return and refund.
How to Start a Return:
To start a return, please contact us at support@NightWink.shop
Once your return is accepted, we'll send you a return shipping label, along with instructions on how and where to send your package.
Please do not send your items back before contacting our customer support team and receiving return instructions.
Damages and Issues:
Please inspect your Night Wink™ - Spider Laser Bike Light as soon as it arrives.
If your item is defective, damaged, not functioning as intended, or if you receive the wrong item, please contact us immediately at support@NightWink.shop
Our team will review the issue and work with you to make things right.
Refunds:
We'll notify you once we've received and inspected your return and let you know whether your refund has been approved.
If approved, you'll be automatically refunded to your original payment method within 5 business days.
Please keep in mind that your bank or credit card company may need additional time to process and post the refund.
If more than 10 business days have passed since your refund was approved, please contact us at support@NightWink.shop
Contact Information:
Night Wink
Website: NightWink.shop
Email: support@NightWink.shop
Thank you for choosing Night Wink! We're excited to help drivers see you and give you the space you deserve on every night ride.